We will keep a close eye on the reports and any official information and will update the article accordingly. Additionally, Downdetector reports also hint at issues with Instagram, but the user reports on Twitter suggest that more users are facing problems accessing Messenger. Even the Platform Status page does not contain information on the current outage. There is currently no word from the company about the outage or what is causing the service problems. Indications of issues include a "Connecting" or "No internet connection" message at the top of chats.Ī quick look at Downdetector suggests that the issue just began a couple of hours ago, and we can confirm from our testing that the issue seems to affect all platforms. The outage is resulting in users not being able to send and receive messages, and it seems to be affecting people in the U.S., U.K., India, and other areas. Last month WhatsApp renewed its efforts to retain customers in the midst of its unpopular privacy policy changes, rolling out a "simplified" explanation for those adjustments, though that hasn't stopped customers from switching en masse to competing services like Signal and Telegram - the former even suffered its own outage due to a surge in demand.Facebook Messenger seems to be facing a massive outage, as users have begun reporting on Twitter and other areas that the service is down. We resolved this issue for everyone, and we apologize for any inconvenience. Facebook dealt with another major outage in 2019, when the platform which by then had grown to 2.3 billion monthly users and a family of other services, went offline for more than 14 hours. We have reached out to Facebook for more information regarding the three service outages, and were provided with the following statement from a spokesperson:Įarlier today, a technical issue caused people to have trouble accessing some Facebook services. However, starting at around 2 PM ET, the service outages began to resolve for customers, and by 2:30 PM things were mostly back online. Reports of issues began around 1:10 PM ET and came from all markets across North and South America, the Middle East, Europe, and Asia. Facebook's developer status dashboard made no note of the outage.įacebook's platform status dashboard did not make a note of the outage either while it was happening or later when services began to come back online.
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